Terms & Conditions

These terms and conditions apply to all purchases made through our website and in our physical store in Cómpeta, Andalusia.

By placing an order, you agree to these terms.

Company information

WEN interior operates both an online store and a physical retail location. Product availability, pricing, and conditions may vary depending on the type of purchase.

Orders

Orders can be placed via our website or in-store. We reserve the right to refuse or cancel orders in case of obvious errors in pricing or availability.

Prices & payment

All prices are stated in euros (€) and include applicable taxes unless otherwise stated.
Payment methods are confirmed at the time of purchase.

Delivery

Delivery options, costs, and timeframes are described in our Shipping & Delivery policy.

Returns

Returns and exchanges are subject to our Return Policy, which forms an integral part of these terms.

Custom & made-to-order items

Custom-made, special order, and made-to-order items are non-returnable and may require a deposit upon confirmation.

Liability

We are not liable for indirect damages, delays caused by third-party carriers, or misuse of products after delivery.

Complaints

If you have a complaint, please contact us at info@wen-interior.com. We will do our best to resolve the issue as quickly as possible.

If you are based in the EU and your complaint has not been resolved, you may use the European Commission’s Online Dispute Resolution platform: http://ec.europa.eu/odr

Governing law

These terms are governed by Spanish law.